Cookies
At Castore, we take your privacy very seriously. We fully appreciate and respect the importance of data privacy and security on the internet.
This website uses cookies and similar technologies for various purposes, including to distinguish you from other users of the website, to remember your preferences, and to help us improve our site and our services.
A “cookie” is a small file of letters and numbers that we store on your browser or the hard drive of your device, subject to your consent where required by law. Cookies contain information that is transferred to your device. They allow us to recognise your device (but not specifically who is using it) when you return to our site.
You can choose to accept or reject different categories of cookies (except those that are strictly necessary) through our cookie banner and settings. Please note that if you block certain types of cookies, some parts of our site may not function properly.
1. Types of cookies
Cookies can be categorised in several ways. One common distinction is between session cookies and persistent cookies.
Session cookies
- Are temporary cookies.
- Remain in the cookie file of your browser until you leave the site or close your browser.
- Allow you to move between pages on our site and use essential features (for example, keeping items in your basket as you navigate).
Persistent cookies
- Remain on your device for a longer period – the duration depends on the lifetime of the specific cookie or until you delete it.
- Help us recognise you as a returning visitor when you come back to our website.
- Allow us to remember your preferences and tailor content and experiences accordingly (for example, language, region, or items left in your basket).
2. Categories of cookies we use
Strictly necessary cookies
These cookies are essential for the operation of our website. They are usually set in response to actions you take that amount to a request for services, such as:
- Navigating the site and using basic functions.
- Logging into secure areas.
- Using an electronic shopping basket or checkout.
- Managing your privacy preferences.
You cannot switch these cookies off using our cookie settings. You can set your browser to block them, but if you do so, parts of the site may not work properly.
Performance / analytical cookies
These cookies help us understand how visitors use our website by collecting and reporting information anonymously. For example, they allow us to:
- Recognise and count the number of visitors.
- See how visitors move around the site.
- Identify which pages are most popular or where users may encounter errors.
This information helps us improve the way our website works and enhance the user experience.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. For example, they may:
- Remember choices you make (such as language, region, or your login details).
- Save information you have entered into forms so you do not need to retype it if you navigate away and return.
If you do not allow these cookies, some or all of these services may not function properly.
Targeting / advertising cookies
These cookies may be set through our site by us or our advertising partners. They record your visit to our website, the pages you have visited, and the links you have clicked. This information may be used to:
- Show you more relevant adverts on our site or on other sites.
- Limit how often you see a particular advert.
- Measure the effectiveness of our marketing campaigns.
If you do not allow these cookies, you will still see advertising, but it may be less tailored to your interests.
3. Third-party cookies
In addition to our own cookies, we may work with third-party providers that set cookies on our website to enable certain features or to help us with analytics and advertising. For example, these third parties may provide:
- Analytics and measurement services.
- Advertising and remarketing services.
- Social media integration and sharing tools.
These third parties may use their cookies to build a profile of your interests and show you relevant adverts on other sites. Where required by law, we will only use these cookies with your consent.
4. Cookies used on this website
The specific cookies used on our site (including their providers, purposes, and durations) are listed in the cookie table below. This table is generated by our cookie management tool and is kept up to date based on regular scans of our website.
| Name | Description | Category | Provider | Duration |
|---|---|---|---|---|
| cookieconsent_status | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 year |
| cookieconsent_preferences_disabled | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 day |
| _ab | Used to control when the admin bar is shown on the storefront. | Necessary | Shopify | 1 year |
| _abv | Persist the collapsed state of the admin bar. | Necessary | Shopify | 1 year |
| _checkout_queue_token | Used when there is a queue during the checkout process. | Necessary | Shopify | 1 year |
| _identity_session | Merchant authentication: Main session cookie for Identity authentication. This is the underlying Rails session cookie. It contains the SID. | Necessary | Shopify | 2 years |
| _master_udr | Permanent device identifier. | Necessary | Shopify | Session |
| _merchant_essential | Contains essential information for the correct functionality of merchant surfaces such as the admin area. | Necessary | Shopify | 1 year |
| _pay_session | The Rails session cookie for Shopify Pay | Necessary | Shopify | Session |
| _shopify_country | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. | Necessary | Shopify | 30 minutes |
| _shopify_essential | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. | Necessary | Shopify | 1 year |
| _shopify_essential_ | Contains an opaque token that is used to identify a device for all essential purposes. | Necessary | Shopify | 1 year |
| _shopify_test | Used to check cookie capabilities on the client. | Necessary | Shopify | 1 minute |
| _storefront_u | Used to facilitate updating customer account information. | Necessary | Shopify | 1 minute |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | Necessary | Shopify | 1 year |
| auth_state_* | Stores authentication state before redirecting customers to third party for authentication. | Necessary | Shopify | 25 minutes |
| cart | Contains information related to the user's cart. | Necessary | Shopify | 2 weeks |
| cart_currency | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. | Necessary | Shopify | 2 weeks |
| checkout | Used by checkout to identify the user. | Necessary | Shopify | 21 days |
| checkout_token | Used by checkout to identify the user. | Necessary | Shopify | Session |
| customer_account_locale | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. | Necessary | Shopify | 1 year |
| discount_code | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. | Necessary | Shopify | Session |
| hide_shopify_pay_for_checkout | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. | Necessary | Shopify | Session |
| identity-state | Stores a hash of the oauth flow state between redirects. | Necessary | Shopify | 1 day |
| identity_customer_account_number | Stores an identifier used to facilitate login across the customer's account and storefront domains. | Necessary | Shopify | 12 weeks |
| in_checkout_profile_preview | Used to determine if a merchant is in a checkout profile preview session. | Necessary | Shopify | Session |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. | Necessary | Shopify | Session |
| localization | Used to localize the cart to the correct country. | Necessary | Shopify | 2 weeks |
| login_with_shop_finalize | Used to facilitate login with Shop. | Necessary | Shopify | 5 minutes |
| master_device_id | Merchant authentication: Permanent device identifier, public version. | Necessary | Shopify | 1 year |
| order | Used to allow access to the data of the order details page of the buyer. | Necessary | Shopify | 3 weeks |
| profile_preview_token | Used for previewing checkout customizations. | Necessary | Shopify | 5 minutes |
| shop_pay_accelerated | Indicates if a buyer is eligible for Shop Pay accelerated checkout. | Necessary | Shopify | 1 year |
| shopify_pay | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. | Necessary | Shopify | 1 year |
| shopify_pay_redirect | Used to accelerate the checkout process when the buyer has a Shop Pay account. | Necessary | Shopify | 1 year |
| skip_shop_pay | Disables Shop Pay as a payment method for a checkout. | Necessary | Shopify | 1 year |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | Necessary | Shopify | 1 year |
| theme | Used to determine the theme of the storefront. | Necessary | Shopify | 1 weeks |
| user | Used in connection with Shop login. | Necessary | Shopify | 1 year |
| user_cross_site | Used in connection with Shop login. | Necessary | Shopify | 1 year |
| _landing_page | Capture the landing page of visitor when they come from other sites. | Statistics | Shopify | 2 weeks |
| _merchant_analytics | Contains analytics data for the merchant session. | Statistics | Shopify | 1 year |
| _orig_referrer | Allows merchant to identify where people are visiting them from. | Statistics | Shopify | 2 weeks |
| _shopify_analytics | Contains analytics data for buyer surfaces such as the storefront or checkout. | Statistics | Shopify | 1 year |
| _shopify_ga | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. | Statistics | Shopify | Session |
| _shopify_s | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. | Statistics | Shopify | 30 minutes |
| _shopify_y | Shopify analytics. | Statistics | Shopify | 1 year |
| shop_analytics | Contains the required buyer information for analytics in Shop. | Statistics | Shopify | 1 year |
| _shopify_marketing | Contains marketing data for buyer surfaces such as the storefront or checkout. | Marketing | Shopify | 1 year |
| shopify_override_user_locale | Used as a mechanism to set User locale in admin. | Preferences | Shopify | 1 year |
5. Managing your cookie preferences
When you first visit our website, you will see a cookie banner or pop-up that allows you to:
- Accept all cookies;
- Reject non-essential cookies; or
- Manage your preferences by category.
You can change your cookie preferences at any time by clicking the “Cookie settings” button above or by using the cookie settings link available in the footer or settings area of this website (where provided).
Please note that your cookie preferences are specific to the browser and device you use to access the site. If you visit from another device or browser, or if you clear your cookies, you may need to set your preferences again.
6. Deleting or blocking cookies via your browser
The cookies described above may be either “session cookies”, which are temporary and automatically deleted from your device when you close your browser, or “persistent cookies”, which last until their expiry date or until you or your browser delete them.
You may also refuse or manage cookies by changing the settings on your internet browser. Generally, this can be done by visiting the “Settings” or “Privacy” menu in your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, you can visit www.allaboutcookies.org.
You may also wish to visit www.youronlinechoices.com/uk/your-ad-choices to learn more about cookies set on your device by other companies and, where available, opt out of them.
However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site.
7. Changes to this cookie policy
We may change this cookie policy from time to time. If we make changes, we will update the “Last updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to the homepage or sending you an email).
We encourage you to review this cookie policy regularly to stay informed about our use of cookies and how you can help protect your privacy.